Medi Lift

High-Performance EMS Mask

What it is

A wearable electrical muscle stimulation mask, designed to target the cheeks and lower face muscles, giving an instant lift to your complexion. Choose between three different settings for an invigorating and deep facial workout that helps boost circulation, strengthen and tone muscles, define the jawline and lift the cheeks.

Includes:

1 x Medi-Lift Device

1 x Collagen Infusion Serum 60ml

1 x USB Charging Cable

1 x User Manual

1 x Extender Band

Want to try the super-sculpting powers of Medi Lift before you buy? Book a FREE 15-minute session at any FaceGym studio today.

Skincare Fitness Goals

IMPROVED MUSCLE TONE: Through Electrical Muscle Stimulation (EMS), low-voltage electrical currents help lift, strengthen and tone the muscles.

ELEVATION: EMS helps elevate facial muscles and improves firmness by working on the scaffolding of your skin.

YOUTHFUL APPEARANCE: The microcurrents improve microcirculation for an instant revitalised and glowing complexion.

Ingredients

MEDI LIFT: Made from medical-grade silicone.

COLLAGEN INFUSION SERUM: Chondrus Crispus Extract, Aqua / Water / Eau, Hyaluronic Acid, Pseudoalteromonas Ferment Extract, Hydrolyzed Wheat Protein, Hydrolyzed Soy Protein, Tripeptide-10 Citrulline, Tripeptide-1, Phenoxyethanol, Ethylhexylglycerin.

How to use

Apply a generous amount of our Collagen Infusion Serum activator gel-primer to the area you want to work. Choose between the HIIT Workout, Jaw Definer Mode or Cheek Sculptor Mode. For best results, use it every day for at least 10 minutes.

For more information and detailed usage, please read the user manual thoroughly before using Medi Lift and watch the how to video here - https://facegym.com/pages/medilift-qr

Medi Lift has a rating of 4.5 stars based on 45 reviews.

We’re delighted to offering shipping to UK, EU and many international counties with more soon to come. If you are placing an order with us from the EU, we currently cover all import taxes and customs duties for goods over €150 (£135).

However, we would like to inform you that as a result of the Import One Stop Shop (IOSS) being introduced by the European Union on 1st July 2021, we will not be able to cover additional import taxes and duties for any EU orders with a value less than €150 (£135) under Delivered Duty Paid (DDP) terms from our UK warehouse. If the total goods value is less than €150 (£135) we will gladly dispatch your order but, please be advised customers are responsible for covering any duties and taxes incurred before receiving the parcel.

For all orders shipped outside of the UK, EU and United States, Delivery Duty is unpaid (DDU). This means you may be liable to pay local sales taxes and customs duties on arrival of your FaceGym order.

FaceGym cannot accept responsibility for any of these costs. Furthermore, as rules on duties and taxes differ from country to country, FaceGym are unable to advise on customs tariffs and amounts.

FACEGYM PRO. Please note orders containing the FaceGym Pro will be covered under Delivered Duty Paid (DDP) for all countries within the shipping restrictions. We are unable to ship the FaceGym Pro to Japan, Korea, Germany, Austria, Switzerland and the USA.

Next Day Delivery UK

£6 (Order before 4pm from Monday to Thursday, for delivery on the next working day*)

Standard Shipping UK

£3 (3-5 working days via Royal Mail or DHL)

Europe Shipping

£8 (3-7 working days via DHL International and 2 item limitation per order)

ROW Delivery

£15 (5-10 working days via DHL International))

Australia

We have partnered with Mecca to offer exclusive AU shipping. Please order from https://www.mecca.com.au/facegym/

Dispatch and Delivery

Your order will be processed within 24-48 hours of receipt, except during peak holiday periods. Once your order has been processed, you will be notified with an order confirmation email. Orders received over the weekend and on UK bank holidays will be processed the following business day.

Customs

While we do everything we can to make sure your order is cleared by customs, we advise that you check with your local customs, before importing anything to your country that may be stopped or have charges applied. FaceGym will not be liable for charges if your shipment is stopped, charged for or disposed of at customs.

Returns

*Please note: we will be extending our returns policy to 60 days from 18^th November 2022 to 31^st December 2022.

If an item is damaged please contact FaceGym immediately.

FaceGym will accept returns of unused products in their original packaging purchased at any FaceGym studio or our online store (www.facegym.com) for a full refund, within 30 days with the original receipt or delivery note. When looking to Return or Exchange please go through the original channel or studio where you purchased your goods.

Unfortunately, FaceGym products purchased from other retailers are subject to the returns policies of those retailers and will not be accepted by FaceGym. If you need to make a return, please contact the retailer you bought your product from.

Please note, FaceGym gift cards may not be returned and should be treated like cash. They cannot be replaced if they're lost or stolen.

To make a return:

1. To return an item to one of our studios, bring your return along with your receipt and a refund will be issued to the original method of payment (e.g. on the same card used to pay for the item(s)). Alternatively, you may exchange the product for any product of the same value, or request store credit in the form of a FaceGym gift card.

2. To return an item online, please contact our customer service team on info@facegym.

When sending your item back, please make sure the package is securely wrapped. We recommended that you make your return using a recorded delivery service and retain your proof of postage. Please note, Facegym does not accept liability for goods in transit or for the cost of return.

Inside your package please:

Print your name
Print your order number
Highlight the item(s) being returned
Include the reason for return

Address your package to:

FACEGYM c/o FloStream

Unit 2, Blackthorne Point,

Blackthorne Road,

Poyle

SL3 0DA,

United Kingdom

+441753 967369

Refund Time

We aim to process your return within 5 working days. The refund will be made to the same card or PayPal account used to make the purchase. Please note, it may take 5-10 working days for the funds to appear in your account - this will vary from bank to bank.

Any returns made at a FaceGym studio that are not accompanied by the original receipt will be exchanged for FaceGym gift card in the amount of the original purchase price.

Non-returnable Items

In some instances, we are unable to offer refunds or exchanges.

The following items are non-returnable:

Beauty items and tools that have been opened, tested or partially used.
Workouts, bundles and gift cards.

This does not affect your statutory rights.

Delivery to Russia

We are not shipping to Russia at this time.

For more information please email our Customer Service Team

via info@facegym.com.

Where does the Medi Lift ship to?

The Medi Lift currently only ships to United Kingdom, Austria, Belgium, Croatia, Cyprus, Czechia, Estonia, France, Greece, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia and Spain.

What are the contraindications of the Medi Lift Mask?

Do NOT use the Medi Lift Mask if you:

Are pregnant.
Have a pacemaker or any metal plates or pins in the head or face
Have cancer or diabetes
Have had skin cancer in the last 12 months (must have has all-clear for 12 months)
Have experienced the loss of skin sensation
Have any active skin conditions, broken skin, active acne, inflamed or irritated skin
Have high blood pressure
Are experiencing severe fatigue or taking medication that causes drowsiness
If you have an acute medical condition or are undergoing treatment, always consult you doctor first
If you have teeth fillings or dental treatment - start with a lower setting.
Vitaligo - please use a low setting
Threads - use a low setting after 4 weeks
Botox - wait 2 weeks
Fillers - wait 4 weeks

How does the Medi Lift Mask work?

Just like a total body workout, the Medi Lift Mask warms up the face then performs a face workout to the cheek and lower face muscles.

Before you select 1 out of the 3 workouts, you need to apply an activator gel - our Collagen Infusion Serum is recommended. Once you’ve applied a generous amount, the device can get to work. The electrodes perform EMS (electrical muscle stimulation) to the lower face and cheek muscles. These mild but powerful currents, strengthen your muscle fibres - toning, boosting your circulation and improves your skin firmness.

How often should I use it?

We recommend using the device no more than once a day.

How long until I see results?

You will see results after 10 minutes of use. However long term usage is recommended to keep the muscles toned and lifted.

How to I prep my skin before using the mask?

After removing make-up and washing your face, apply a water-based gel. We recommend the FaceGym Collagen Infusion Serum to allow the EMS to conduct.

How do I incorporate Medi lift into my existing at home skincare routine?

The device is best used AM or PM after cleansing before applying your skincare products such as Serum, moisturiser and SPF.

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