FACEGYM Pro – Edition

FAQS

• WHERE DOES THE PRO TOOL SHIP TO?

  FACEGYM PRO. Please note orders containing the FACEGYM Pro will be covered under Delivered Duty Paid (DDP) for all countries within the shipping restrictions. We are unable to ship the FaceGym Pro to Japan, Korea, Germany, Austria, Switzerland and the USA.
  

• HOW DO I USE MY FACEGYM PRO?

  The tool guide is included with the FACEGYM Pro Package.
  

• CAN I RETURN IT?

  Yes, we have a 30-day returns policy if you are unhappy with your purchase. However, if the product has been opened or used, we cannot refund the item. Anything outside of the policy dates - apart from an exceptional circumstance - we will not be able to refund.
  

• IS THERE A WARRANTY ON MY FACEGYM PRO?

  We have a 12-month warranty on our FACEGYM Pro devices. Any faults acquired regarding the manufacturing of the product can be used against this warranty.
  

• HOW DOES THE FACEGYM PRO BY XTREEM PULSE WORK?

  Just like a total body workout, the FaceGym Pro warms up the face and then performs a cardio routine. Before you start your workout, you need to apply an activator gel - our Collagen Infusion Serum was made to be used with the FaceGym Pro. Once you've applied a generous amount, the device can get to work. It uses knuckling motions that feature diamond faceted probes. These probes perform EMS (electrical muscle stimulation) all over the face. These mild but powerful currents strengthen your muscle fibres, tone the skin, boost circulation and improve firmness.
  

• HOW CAN I CHARGE MY FACEGYM PRO?

  To charge your device please only use the USB cord in package, along with an approved plug - such as original from Samsung or Apple. You can also use your computer's USB port. If you are using a USB port on your computer and your device does not charge, try using another USB port.

• HOW DOES IT FEEL?

  The sensation feels strange at the beginning, as the involuntary muscle contractions begin happening quite quickly - however it is comfortable and completely painless.
  

• FACEGYM PRO VS MICROCURRENT

  The FACEGYM Pro combines low, medium and high frequencies. It works at the muscle level, where a traditional microcurrent device uses a low frequency and only works at the epidermis' level. The FACEGYM Pro patented frequency ranges from 1300 to 1700 Hz. Microcurrent usually delivers 1 to 8 Hz. While the FACEGYM Pro may look similar to other devices - as the core technology is built around a series of global patents – its unique Triple-Wave action cannot be duplicated anywhere, putting it at the cutting edge of beauty and skincare technology.

• TELL ME MORE ABOUT THE TRIPLE-WAVE…

  While FACEGYM Pro works on the epidermis and dermis, the Triple-Wave technology allows deeper penetration giving you visible results in just 10 minutes! The pulsing randomised current penetrates all the way to the muscle, causing it to contract and relax. Its patented Triple-Wave technology creates significantly stronger stimulation because it opens the permeability of the skin, allowing the stronger frequency to penetrate deeply, yet without discomfort. This consistent deep muscle action encourages a healthy flow of oxygen and circulation to the muscle which improves overall muscle tone and strength providing a strong framework for the face.

• HOW CAN I CLEAN IT?

  Wipe clean after each use with tissue/damp cloth. You can also thoroughly clean using an alcohol spray to disinfect it.