Medi Lift Neck

Firming Electrical Muscle Stimulation Mask
What it is

Keep your neck looking lifted, toned and youthful with the Medi Lift Neck. A first-to-market proposition specifically designed to firm and tighten the skin and the neck muscles, Medi Lift Neck uses the latest cutting-edge EMS technology to deliver targeted treatment for the neck. Helping to combat signs of ageing including crepiness, laxity and wrinkles

Powered by Electrical Muscle Stimulation technology, Medi Lift Neck activates and warms the sternocleidomastoid muscles, which connect the back of the ear to the collarbone and help to support the head, to improve circulation, strengthen and tone the muscles, reduce built-up tension and provide improved support for the head. With continued use, this targeted, neck sculpting treatment will deliver a firmer, tighter and more sculpted appearance with lasting results. For best results, use in conjunction with Hydro-Bound Hyaluronic Acid + Niacinamide Serum. 

Included: 1 x Medi Lift Neck Lifting Electrical Stimulation Mask, 1 x USB Charging Cable, 1 x User Manual, 1 x Hydro-Bound Hyaluronic Acid + Niacinamide Serum 30ml. 

Skincare Fitness Goals


EMS technology intensely stimulates the sternocleidomastoid muscles in the neck helping to strengthen for firmer, more toned skin.



Deep electrical impulses encourage circulation to boost collagen production to reduce skin-sagging for a more youthful-looking neck.



Helps to build stronger muscles to relieve neck tension and skin-sagging. Regular workouts can lead to an improvement in tone and suppleness providing greater support.


Hydro Bound serum: Aqua/Water/Eau, Propanediol, Glycerin, Niacinamide, Hyaluronic Acid, Hydrolyzed Sodium Hyaluronate, Potassium Hydrolyzed Polygamma-Glutamate, Sodium Polyglutamate, Bacillus Ferment, Disodium Acetyl Glucosamine Phosphate, Sodium Glucuronate, Magnesium Sulfate, Carbomer, Hydroxyacetophenone, Phenoxyethanol, Sodium Hydroxide

How to use



  1. The Medi Lift Neck provides a quick, easy and efficient hands-free workout that you can do anytime, anywhere. Taking just 10-minutes, there are four EMS intensities to choose from to help you build and improve your results with every use. 
  2. Apply a generous amount of Hydro-Bound Serum onto the next area then place the device around the neck, ensuring all electrodes are touching the skin. 
  3. Once secure, turn the device on and select your EMS intensity level then let the Medi Lift Neck do the heavy lifting. The mask will send electrical impulses to the muscles, causing them to involuntarily contract for intense, deep action.
  4.  For best results, use every day for 10 minutes. 
  5. The full training tutorial can be unlocked by scanning the QR code on pack. 
  6. After your workout, remove the device from your neck and massage any excess Hydro-Bound Serum into the neck. Always clean the device thoroughly using a soft, damp cloth.

Medi Lift Neck has a rating of 5.0 stars based on 2 reviews.


We’re delighted to offering shipping to UK, EU and many international counties with more soon to come. If you are placing an order with us from the EU, we currently cover all import taxes and customs duties for goods over €150 (£135).

However, we would like to inform you that as a result of the Import One Stop Shop (IOSS) being introduced by the European Union on 1st July 2021, we will not be able to cover additional import taxes and duties for any EU orders with a value less than €150 (£135) under Delivered Duty Paid (DDP) terms from our UK warehouse. If the total goods value is less than €150 (£135) we will gladly dispatch your order but, please be advised customers are responsible for covering any duties and taxes incurred before receiving the parcel.

For all orders shipped outside of the UK, EU and United States, Delivery Duty is unpaid (DDU). This means you may be liable to pay local sales taxes and customs duties on arrival of your FaceGym order.

FaceGym cannot accept responsibility for any of these costs. Furthermore, as rules on duties and taxes differ from country to country, FaceGym are unable to advise on customs tariffs and amounts.

FACEGYM PRO. Please note orders containing the FaceGym Pro will be covered under Delivered Duty Paid (DDP) for all countries within the shipping restrictions. We are unable to ship the FaceGym Pro to Japan, Korea, Germany, Austria, Switzerland and the USA.

Next Day Delivery UK

£6 (Order before 4pm from Monday to Thursday, for delivery on the next working day*)

Standard Shipping UK

£3 (3-5 working days via Royal Mail or DHL)

Europe Shipping

£8 (3-7 working days via DHL International and 2 item limitation per order)

ROW Delivery

£15 (5-10 working days via DHL International))


We have partnered with Mecca to offer exclusive AU shipping. Please order from 

Dispatch and Delivery

Your order will be processed within 24-48 hours of receipt, except during peak holiday periods. Once your order has been processed, you will be notified with an order confirmation email. Orders received over the weekend and on UK bank holidays will be processed the following business day.


While we do everything we can to make sure your order is cleared by customs, we advise that you check with your local customs, before importing anything to your country that may be stopped or have charges applied. FaceGym will not be liable for charges if your shipment is stopped, charged for or disposed of at customs.


*Please note: we will be extending our returns policy to 60 days from 18th November 2022 to 31st December 2022.

If an item is damaged please contact FaceGym immediately.

FaceGym will accept returns of unused products in their original packaging purchased at any FaceGym studio or our online store ( for a full refund, within 30 days with the original receipt or delivery note. When looking to Return or Exchange please go through the original channel or studio where you purchased your goods.

Unfortunately, FaceGym products purchased from other retailers are subject to the returns policies of those retailers and will not be accepted by FaceGym. If you need to make a return, please contact the retailer you bought your product from.

Please note, FaceGym gift cards may not be returned and should be treated like cash. They cannot be replaced if they're lost or stolen.

To make a return:

1. To return an item to one of our studios, bring your return along with your receipt and a refund will be issued to the original method of payment (e.g. on the same card used to pay for the item(s)). Alternatively, you may exchange the product for any product of the same value, or request store credit in the form of a FaceGym gift card.

2. To return an item online, please contact our customer service team on info@facegym.

When sending your item back, please make sure the package is securely wrapped. We recommended that you make your return using a recorded delivery service and retain your proof of postage. Please note, Facegym does not accept liability for goods in transit or for the cost of return.

Inside your package please:

  • Print your name
  • Print your order number
  • Highlight the item(s) being returned
  • Include the reason for return

Address your package to:

FACEGYM c/o FloStream

Unit 2, Blackthorne Point,

Blackthorne Road,


SL3 0DA,

United Kingdom

+441753 967369

Refund Time

We aim to process your return within 5 working days. The refund will be made to the same card or PayPal account used to make the purchase. Please note, it may take 5-10 working days for the funds to appear in your account - this will vary from bank to bank.

Any returns made at a FaceGym studio that are not accompanied by the original receipt will be exchanged for FaceGym gift card in the amount of the original purchase price.

Non-returnable Items

In some instances, we are unable to offer refunds or exchanges.

The following items are non-returnable:

  • Beauty items and tools that have been opened, tested or partially used.
  • Workouts, bundles and gift cards. 

This does not affect your statutory rights.

Delivery to Russia

We are not shipping to Russia at this time. 

For more information please email our Customer Service Team



Firming Electrical Muscle Stimulation Mask

Cruelty Free
Derma Tested
High Performance
Results Orientated
Consciously Created

Where does the Medi Lift Neck Ship to?

The Medi Lift Neck currently only ships to United Kingdom, Austria, Belgium, Croatia, Cyprus, Czechia, Estonia, France, Greece, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia and Spain.

What are the contraindications of the Medi Lift Neck?

Do NOT Use the Medi Lift Neck if you: 

・Have a pacemaker or other implanted electronic medical device.

・Have an artificial heart-lung machine or other electronic life-support medical device.

・Electrocardiograph or other worn electronic medical device.

・If you are under a doctor’s care

・While growing or during adolescence

・If you have an acute disease

・If you have tuberculous

・If you have a fever

・If you are suffering from hypertension

・If you have an infectious disease

・If you have a malignant tumor

・If you have a blood disease

・If you have a visceral disease

・If you have a heart disease

・If you have a skin disease

・If you have an allergic constitution

・If you have atopic dermatitis

・If you have skin problems 

・If you have sensitive/weak skin

・If you have skin irritation or redness caused by sunburn

・If you have been diagnosed with loss of temperature sensation

・If you have a neck condition

・If you are severely fatigued 

・If your physical condition is unwell

・If you are under the influence of alcohol

・While pregnant or during menstruation or nursing

・If you take the medication that induces drowsiness 

・If you have unhealthy skin blemishes caused by physical irritation

・If you have capillary dilatation due to long-term use of steroid hormonal drugs or a liver disorder 

How often should you use it?

For best results, use every day for 10 minutes. 

Why do I need to use the Hydro-Bound with the Medi Lift Neck?

To allow the EMS to conduct into the skin you should apply a water-based gel to the treatment area before use. With the Medi Lift Neck we recommend the FaceGym Hydro-Bound serum.

Can this product be used with Medi Lift or Medi Lift Eye?

This product can be used together with either Medi Lift or Medi Lift Eye. Medi Lift and Medi Lift Eye cannot be used together. 



Active Ingredients

Just like our workouts FaceGym products deliver on results. How? Our thoroughly researched, unique formulas use smart combinations of tried, tested and...
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Before you continue...


• We don’t recommend if you currently have active skin conditions or bacterial infections (acne, eczema, psoriasis or cold sores, broken skin, Impetigo, Facial Boils, Conjunctivitis, Styes)

• Pregnancy (due to use of Electrical Muscle Stimulation device) - if pregnant, please let the Trainer know during consultation time. Instead of the electricals, your trainer will use prolonged deep tissue massage techniques.

• Botox in the last 2 weeks

• Cosmetic facial fillers in the last 4 weeks

• Facial surgery in the last 6 months


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