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The Signs:
Rounded, puffy face
Double chin
Sagging jowls
Pronounced features
The Signs:
Looking tired
Stressed
‘Angry bitch face’
Dark circles
Creepy, dull, lacklustre skin
Wrinkles
Saggy cheeks and jowls
The Signs:
Tired
Puffy eyes
Creepy, dull, lacklustre skin
Wrinkles
Need to look camera ready for Fashion Week
The Signs:
Bloated and puffy
Breakouts
Enlarged pores
Dull complexion
Dark circles
Creases around the cheeks
Pronounced nasolabial lines
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This policy explains how FaceGym Ltd uses any information you provide to us during your use of our website. This Privacy Policy was last updated on 1st of November 2017.
www.facegym.com is operated by FaceGym Ltd (United Kingdom Company Number 7544240). You may contact us at the following address: Facegym, 25 Maddox Street, W1S 2QN
FaceGym Ltd may change this policy by updating this page. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from 1st of November 2017.
The information you provide to us during your use of our site will be used by us in order to supply you with goods and services under the Terms and Conditions of our website. We may also collect information about your buying behaviour in order to contact you from time to time by e-mail or mail with details of carefully selected products or special offers which may be of interest to you.
We will never share your information with third parties outside our organisation, nor will we send you our own promotional e-mails without your consent. Any promotional email that you receive from us will also allow you to unsubscribe to further email promotions if you decide at a later stage that you no longer wish to receive emails with news and special offers from SPA Junkie or affiliated companies.
If you wish to see or amend your information visit the pages available under the Your Account section on our website. Please note that your online account with FaceGym is password protected. You cannot access or view your personal information without your password. You are responsible for keeping your information on file with us up to date. You may review and change the personally identifiable information you provide to us at any time by emailing us info@facegym.com. If you are a registered user, you can also review, change or correct your personal information at any time by logging into your account and making the relevant amends.
Your personal information will be stored at facilities located in the UK. FaceGym Ltd will have no liability for disclosure of information due to errors in transmission or unauthorised acts of third parties. In addition, we may disclose any information, including personally identifiable information, to comply with any applicable law, regulation, legal process or governmental request. We will also release specific information in special cases, such as if there is an attempted breach of security or a physical threat to you or others.
We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf e.g. credit card processing companies, data analysis firms and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.
You may establish links to the Website provided: You link only to the home page of the Website; You do not remove or obscure advertisements, the copyright notice or other notices on the Website; You give us notice of such link by sending an e-mail message to us at info@facegym.com and You immediately stop providing links to the Website if notified by us.
We make no representations whatsoever about any other websites which You may access through Our Website or which may link to Our Website. These links are provided for Your ease of reference and convenience only. When You access any other website it is independent from Us. We have no control over the content or availability of that website. In addition, a link to any other site does not mean that We endorse or accept any responsibility for the content, or the use of, such a website and shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other website or resource. You agree that You will not involve Us in any dispute between You and the third party. Any concerns regarding any external link should be directed to its website administrator or web master.
As a result of viewing Our Website We may log certain information about You by using cookies. Cookies are small files which are stored upon the hard drive of Your computer. We may use cookies to:
Measure the number of visitors to Our Website; see how visitors navigate Our Website and to see which resources they access; see what visitors’ buying behaviors are to allow us to see the latest buying trends; and see information about visitors’ internet connections and the equipment used to access Our Website. We use this information to help Us to improve the content of Our Website or to improve the matching of Your interests or preferences.
The information We collect using cookies does not identify You personally. For example, it does not identify Your email address. It may include the IP address and/or the domain name of the computer You use. You should be aware that this information might therefore also identify (i) the company You work for (if You access Our Website from Your place of work), or (ii) Your Internet Service Provider. It may also identify information about Your computer, for example Your operating system and browser type.
If You access Our Website by way of a hardware firewall, a proxy server or any other kind of router (such as a dial-up modem connection at Your ISP) then it is the address of the router that will appear in Our logs and not the address of Your computer.
If You do not want a cookie to be stored in Your computer, most Internet browsers have functions to erase cookies from the computer’s hard drive or to block all cookies or to receive a warning before a cookie is stored. You are welcome to use such facilities to prevent the installation of any cookie. If You refuse to accept cookies You may be unable to access certain parts of Our Website.
For more information on cookies please see the ICO website at http://www.ico.org.uk.
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over any other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
1.1 These terms and conditions (the “Terms”) are the terms on which this website https://facegym.com (the “Website”) is made available to you (“You”/”Your”). Please read these Terms carefully before using Our Website.
1.2 By using or accessing Our Website, You agree to be legally bound by these Terms as they apply to Your use of or access to Our Website.
1.3 If You do not wish to be bound by these Terms then please refrain from using Our Website.
1.4 Any products which are available for You to purchase on or via Our Website are subject to additional terms and conditions which will be notified to You when You follow the ordering procedures set out on the relevant order page.
2.1 We are Facegym Ltd a company registered in England and Wales under registration number 7544240 and our registered address is 25 Maddox Street, W1S 2QN .(“We”/“Us”/”Our”).
2.2 If You have any questions, complaints or comments on this Website then You may contact Us on info@facegym.com or by postal address FaceGym, 25 Maddox Street, W1S 2QN
2.3 Our VAT number is GB 184844178.
3.1 To order a product You will need to follow the ordering procedures set out on the relevant order page.
3.2 Details of the prices for the products, and the procedures for payment and delivery are displayed on or through Our Website. The price of any product is the price in force at the date and time of Your order. The price of any product includes VAT but excludes any delivery charge.
3.3 You undertake that all details You provide to Us for the purpose of purchasing goods which may be offered by Us on Our Website will be correct, that the credit or debit card, or any electronic cash, which You use is Your own and that there are sufficient funds or credit facilities to cover the cost of any goods. We reserve the right to obtain validation of Your credit or debit card details from Your card issuer before providing You with any goods .
3.4. Discount codes and offers cannot be redeemed on sale, promotional items or living.
3.5 From time to time we will make promotional codes available. Only one code may be used per transaction. We will alert You to additional specific terms which apply to such promotional codes at the relevant time.
4.1 You must pay for the products by credit, debit card or Paypal account at the time of the order, at which time You will be notified of the current price.
4.2 We are entitled to refuse any order placed by You. If Your order is accepted, We will confirm acceptance to You by online electronic means (‘Confirmation’) to the e-mail address You have given Us on ordering. The order will then be processed within 2-3 days.
4.3 To cancel Your order after it has been dispatched to You, you will need to follow the Returns Policy & Procedure.
5.1 Please note that all products available on Our Website are for personal use only. You may not sell or resell any of the products.
5.2 We reserve the right to cancel or reduce the quantity of any orders that we believe may result in the violation of our Terms.
We reserve the right to alter, suspend or discontinue any aspect of Our Website or the content or available through it, including Your access to it. Unless stated otherwise, any new features including new content, and/or the sale of new products shall be subject to these Terms.
7.1 The following applies to any information You provide to us, for example during any registration or ordering process:
7.2 You must read Our Privacy Policy which contains important information about the use of Your Personal Information and other information regarding Your Privacy.
7.3 If You would like to review or modify any part of Your Personal Information then You should e-mail Us at corporate@facegym.com
You are solely responsible in all respects for all use of and for protecting the confidentiality of any username and password that may be given to You or selected by You for use on Our Website. You may not share these with or transfer them to any third parties. You must notify Us immediately of any unauthorized use of them or any other breach of security regarding Our Website that comes to Your attention.
9.1 Personal Use
Unless otherwise stated, text on our website is presented solely for your private, personal and non-commercial use.
9.2 Compliance with Law
We make no representations that the materials on Our Website is appropriate or available for use in locations outside the UK.
9.3 Exclusion of Warranties
We make no warranties, express or implied that making the products available in any particular jurisdiction outside the UK is permitted under any applicable non-UK laws or regulations. Accordingly, if making the products or any part available in Your jurisdiction or to You (by reason of nationality, residence or otherwise) is prohibited, those products are not offered for sale to You. You accept that if you are resident outside the UK, You must satisfy yourself that You are lawfully able to purchase the products. We accept no liability, to the extent permitted by applicable law, for any costs, losses or damages resulting from or related to the purchase or attempted purchase of the products by persons in jurisdictions outside the UK or who are nominees of or trustees for citizens, residents or nationals of other countries.
10.1 Your use of Our Website and its contents grants no rights to You in relation to Our intellectual property rights including, without limitation, trade marks, logos, graphics, photographs, animations, videos and text or the intellectual property of third parties in Our Website and its contents.
10.2 You may not copy, reproduce, republish, download, reproduce, republish, download, post, broadcast, record, transmit, commercially exploit, edit, communicate to the public or distribute in any way the services, web pages or materials on the Website or the computer codes of elements comprising the Website other than for Your own personal use. Subject to the above, You may download insubstantial excerpts of this content to Your hard disk for the purpose of viewing it provided that no more than one copy of any information is made.
10.3 Any use other than that permitted above may only be undertaken with Our prior express authorisation.
10.4 By submitting information, text, photos, graphics or other content to Us via Our Website, You grant Us a right to use such materials at Our own discretion including, without limitation, to edit, copy, reproduce, disclose, post and remove such materials from Our Website.
11.1 You may establish links to the Website provided:
11.2 We make no representations whatsoever about any other websites which You may access through Our Website or which may link to Our Website. These links are provided for Your ease of reference and convenience only. When You access any other website it is independent from Us. We have no control over the content or availability of that website. In addition, a link to any other site does not mean that We endorse or accept any responsibility for the content, or the use of, such a website and shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other website or resource. You agree that You will not involve Us in any dispute between You and the third party. Any concerns regarding any external link should be directed to its website administrator or web master.
11.3 Use of Cookies
11.3.1 As a result of viewing Our Website We may log certain information about You by using cookies. Cookies are small files which are stored upon the hard drive of Your computer. We may use cookies to:
11.3.2 We use this information to help Us to improve the content of Our Website or to improve the matching of Your interests or preferences.
11.3.3 The information We collect using cookies does not identify You personally. For example, it does not identify Your email address. It may include the IP address and/or the domain name of the computer You use. You should be aware that this information might therefore also identify (i) the company You work for (if You access Our Website from Your place of work), or (ii) Your Internet Service Provider. It may also identify information about Your computer, for example Your operating system and browser type.
11.3.4 If You access Our Website by way of a hardware firewall, a proxy server or any other kind of router (such as a dial-up modem connection at Your ISP) then it is the address of the router that will appear in Our logs and not the address of Your computer.
11.3.5 If You do not want a cookie to be stored in Your computer, most Internet browsers have functions to erase cookies from the computer’s hard drive or to block all cookies or to receive a warning before a cookie is stored. You are welcome to use such facilities to prevent the installation of any cookie. If You refuse to accept cookies You may be unable to access certain parts of Our Website.
12.1 You agree that in using Our Website You will not:
12.2 We reserve the right to suspend, restrict or terminate Your access to Our Website at any time without notice at Our discretion if we have reasonable grounds to believe You have breached any of the restrictions above.
12.3 You confirm that:
12.4 You agree to compensate Us from any claim or damages (including any legal fees in relation to such claim or damages) made by a third party in respect of any matter in relation to or arising from Your use of Our Website including any breach or suspected breach of these Terms or Your violation of any law or the rights of a third party.
13.1 We will try to make Our Website available but cannot guarantee that Our Website will operate continuously or without interruptions or be error free and can accept no liability for its unavailability.
13.2 Access to Our Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons reasonably beyond Our control.
14.1 Our liability in tort, contract, negligence, pre-contract or other representations or otherwise arising out of or in connection with these Terms shall be limited in aggregate to the net payment to Us from You for the product concerned.
14.2 Nothing in these Terms shall exclude or limit Our liability for fraudulent misrepresentation or for death or personal injury resulting from Our negligence or the negligence by Our employees or agents.
14.3 All content and services on Our Website are provided on an ‘as is’ and ‘as available’ basis. We do not make any representation or give any warranty (whether express or implied) in respect of Our Website or its content, including, without limitation, any advice given (on a personal or general basis) and statements made by advertisers on or via the Website. Nothing in these Terms shall restrict Your statutory rights (including Your rights to receive a reasonable standard of service).
14.4 . We do not accept liability for damage to Your computer system or loss of data that results from Your use of the Website. We do not guarantee or warrant that any material available for downloading from Our Website will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy Your particular requirements for the accuracy of data input and output. You are responsible for ensuring that Your computer system meets all relevant technical specifications necessary to use Our Website and is compatible with Our Website.
15.1 Alterations
We may alter these Terms from time to time and post the new version on Our Website, following which all use of Our Website will be governed by that version. You will be deemed to have accepted any such changes by Your use of Our Website from such time. You must check the terms and conditions on Our Website regularly.
15.2 Illegality
If any provision of these Terms is found by a court or regulator to be illegal, unlawful, invalid or unenforceable the other provisions shall continue to apply.
15.3 Jurisdiction
In the event of any dispute between You and Us concerning these Terms, relevant United Kingdom law will apply. If You wish to take court proceedings against Us You must do so within the United Kingdom. If You are buying Our products from anywhere outside the UK this does not deprive You of the protection afforded to You by virtue of local laws in that territory.
15.4 Causes beyond Control
Neither you nor FaceGym Ltd will be held liable for any failure to perform any obligation to the other due to causes beyond Your or Our respective reasonable control.
15.5 No Waiver
If you breach these Terms and We take no action against You, We will still be entitled to use Our rights and remedies in any other situation where You breach these Terms.
All notices shall be given:
Notice will be deemed received when an e-mail is received in full (or else on the next business day if it is received on a weekend or a public holiday in the place of receipt) or 3 days after the date of posting.
These Terms replace all other terms and conditions previously applicable to the use of Our Website.
Our gift cards are redeemable as part or full payment for products or treatments at any of our UK Facegym site and cannot be used to buy products or services on facegym.com. The gift card must be presented at the time of redemption, is valid for a period of twelve months from the date of purchase, is non-refundable and cannot be redeemed for cash.
FaceGym is a high-intensity sports massage that’s more like a workout for how it stimulates muscle myofascial release and response to increase muscle toning, circulation and lymph drainage that in turn promotes intercellular exchange. It will visibly improve skin texture and by improving muscle tone will result in moderate skin tightening. As with all workouts, FaceGym needs to be performed on a regular basis in order to see and maintain results. We advise regular workouts 1 – 2 times a month.
If clients have recently had injectables they must wait 2 weeks before booking any FaceGym workouts or advance treatments.
If clients have recently had any Fillers or Chemical Peels they must wait 4 weeks before booking any FaceGym workouts or advance treatments.
Radio Frequency is a preventative treatment for the early signs of sagging or loose skin. It is a facial tightening treatment that can be used on any skin colour with minimal risks and downtime. The Radio Frequency device uses unipolar and bipolar energy to deliver different depths of Radio Frequency current to the skin – bipolar for more superficial heating and unipolar for deeper dermal heating. It creates heat waves that prompts the skin to restructure the collagen and elastin fibres increasing skin tightening. We recommend a course of 4 treatments once a week and maintenance once every 6 weeks.
At FaceGym we use a safe, low level laser to perform non-invasive skin resurfacing treatments. It wouldn’t be on the shop floor or on the menu unless Spa Junkie had tried and tested it herself. The laser creates controlled micro injuries to the skin’s tissue thermal channels. As the skin starts the healing process, the untreated areas will restructure and reinforce the fibroblasts production. This treatment involves very little down time and clients can appear a little flushed post treatment but it delivers great results for skin texture and wrinkles. We recommend a course of 4 treatments once a week and maintenance once every 6 weeks.
Yoga Face is safe for pregnancy after the first trimester.
Standard Shipping
£5 (free on £100 orders)
Delivered between 3-5 working days
Expedited Shipping
£8.50
Order by 1pm for delivery next working day (Friday orders delivered Monday)
Gift cards
£2.50
Order by 1pm for delivery next business day (Friday orders delivered Monday)
Europe Shipping
£15
Delivered between 7-9 working days
ROW delivery
£25
Delivered between 10-15 working days
Gift Wrap
£6
Our luxury gift wrap includes a FaceGym Gift Box and re-usable zip lock FaceGym Cosmetics Bag, perfect for taking your products on the go.
Dispatch & Delivery
Your order will be processed within 24-48 hours of receipt, with exceptions during peak holiday periods. Once your order has been processed, you will be notified with an Order Confirmation Email. Orders must be received by 1pm Monday-Friday to be processed on the same day. Orders received over the weekend and on holidays will be processed the following business day
Returns
If an item is damaged please contact FACEGYM immediately.
FACEGYM will accept returns of unused products in their original packaging purchased at any FACEGYM studio or our Online store(www.facegym.com) for a full refund within 30 days with the original receipt or delivery note.
Unfortunately, FACEGYM products purchased from other retailers are subject to the returns policies of those retailers and will not be accepted by FACEGYM. Please contact the retailer you purchased from if you need to make a return.
Please note that FACEGYM gift cards may not be returned and should be treated like cash. They cannot be replaced if lost or stolen.
To make a return:
1. To any FACEGYM studio, bring your return along with the receipt and a refund will be issued to the original method of payment (e.g., on the same card used to pay for the item(s)). Alternatively, you may exchange the product for any product of the same value or request store credit in the form of a FACEGYM gift card.
2. To return an item online, please contact our Customer Service Team on ukshop@facegym.
When sending the item back please ensure the package is securely wrapped for its protection, it is recommended that a recorded delivery is used and proof of postage is retained. Please note Facegym does not accept liability for goods in transit or the cost of return.
Inside your package, please
Print your name
Print your order number
Highlight the item(s) being returned
Include the reason for return
Address your package to:
FaceGym
352 King’s Road
London
SW3 5UU
Refund time
We aim to process your return within 5 working days of receipt into our studio. The refund will be made to the same card or PayPal account used to make the purchase. Please note, it may take 5-10 working days for the funds to appear in your account- this will vary from bank to bank.
3. Any returns made to a FACEGYM studio that is not accompanied by the original receipt will be exchanged for FACEGYM gift card in the amount of the original purchase price.
Non-returnable items
In some instances, we are unable to offer refunds or exchanges.
The following are non-returnable:
Beauty items and tools that have been opened, tested or partially used.
Workouts, Bundles and Gift Cards
This does not affect your Statutory Rights
For workouts appointment, to get more information on a workout, to change your appointment and much more, contact us by:
At FaceGym we are currently recruiting talented trainers to perform our workouts. If you are passionate about noninvasive beauty, if customer service is your second nature, if you don’t think twice about toning your muscles at the Gym and wonder why one should think differently for his face, then we want to hear from you!
352 King’s Road
SW3 5EW
